💎 Custom Design Order Process
At JewelryMax, we’re proud to offer personalized custom design and special order services tailored to your vision. Whether you’re creating a one-of-a-kind piece or placing a bulk order of specific styles, our team is here to help bring your ideas to life.
✨ Step-by-Step Process:
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1. Submit Your Design Request
Contact us at help@jewelrymax.net or through our
Live Chat. Please include:
- Sketches, reference images, or descriptions
- Preferred materials, stones, or finishes
- Desired quantity and timeline
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2. Review & Consultation
Our design team will evaluate your request and reach out to discuss ideas, pricing, and suggestions to improve design, durability, or cost.
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3. Quotation & Approval
Once finalized, we’ll send a quote for your approval. A deposit may be required before production begins.
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4. Production & Updates
Once confirmed, we’ll begin crafting your design. Production time typically takes 2–6 weeks, depending on complexity. We’ll keep you informed during the process.
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5. Final Delivery
Your custom order will be carefully packaged and shipped. Tracking will be provided for your convenience.
🔒 Important Notes:
- Custom and special orders are non-refundable and non-cancelable once production begins.
- Minimum order quantities may apply for bulk requests.
- Branding, packaging, or engraving options may be available upon request.
💼 Special Large Order Process
At JewelryMax, we proudly support customers who are seeking large quantity or custom wholesale orders. Whether you are sourcing for retail, events, or corporate gifting, our team is here to make the process smooth, efficient, and cost-effective.
📝 Step-by-Step Process
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1. Submit Your Request
Email us at help@jewelrymax.net with details such as:
- Product types or styles
- Estimated quantity
- Target delivery date
- Any special requirements (branding, packaging, etc.)
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2. Quotation & Availability
Our team will confirm stock or production options and send you a personalized quote, including lead times and shipping details.
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3. Order Confirmation & Payment
Once you approve the quote, we’ll issue an invoice. A deposit or full payment is required based on order type.
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4. Production & Fulfillment
For made-to-order or custom-prepared items, we will begin production after payment. Timeframes depend on order size and complexity.
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5. Shipment & Tracking
We will ship your order using a reliable carrier and provide tracking information for your convenience.
Important Notes:
- Minimum order quantities (MOQs) may apply.
- Custom branding, packaging, and labeling services may be available upon request.
- Special large orders are non-refundable once production begins.